Department of State, WASHINGTON, DC
Government Building Operations & Maintenance Services
BUILDING OPERATIONS VALUE DELIVERED
EMCOR Government Services developed a set of government building operations and maintenance services procedures specific to this client and the unique mission-critical aspects of the facilities.
- During any electrical system trouble, EGS’ engineer responds within 10 minutes of notification, ensuring that communications to overseas posts are never disrupted.
- Our quality assurance manager works daily with DOS counterparts to randomly review service calls and scheduled work, identify problems, and find solutions to any issues that arise.
- The facilities repair project manager tracks progress of larger jobs using an Excel spreadsheet. Using a status report generated in MAXIMO showing all orders received the previous day, our EGS team prioritizes work and follows up on any unfinished business.
- Throughout the life of the project, EGS has exceeded contractual staffing requirements, in both the numbers and the qualifications of our employees.
- In 2003, the Department of State Office of Small and Disadvantaged Business Utilization presented EGS with an award for exceeding small-business subcontracting goals in 2002.
INTEGRATED FACILITIES SERVICES SCOPE OF WORK
We provide the following integrated facilities services to keep the Department of State facilities operational:
- Mechanical & HVAC Systems Services—15,000 tons of commercial refrigeration and various types of mechanical equipment including pumps and motors ranging from fractional to several hundred horsepower.
- Electrical Services and Emergency Power Generation—High-, medium-, and low-voltage electrical systems, multiple generators, automatic transfer switches, and related equipment.
- Power Distribution Systems to Computer Rooms—Uninterruptible power supplies (UPS) that support mission-critical computer rooms.
- Energy Management Systems—Graphics-based building control systems that monitors and controls chiller systems, cooling towers, air handlers, and VAV boxes.
- Steam Supply Service—90,000 pounds of steam per hour at 250 psi, reduced to 100 psi and lower for use in dehumidification, reheating, hot water, and kitchen applications.
- Water Treatment Services—To chilled water closed loop and condenser water.
- Architectural and Structural Sustaining Maintenance—All aspects including maintaining the historical character, particularly for Blair House.
- Roofing Systems—Various flat roofing systems to terra cotta, slate, or composite pitched roofs.
STATE FACILITY BACKGROUND
The Department of State directs its mission from the Harry S. Truman (HST) Building, the nearby Columbia Plaza Complex, the International Chancery Center (ICC), and Blair House. These key Department of State facilities are among the most challenging building management sites in the world.
- The 2.5 million square-foot HST Building, which houses the Department of State headquarters, contains the offices of the U.S. Secretary of State and 24-hour mission-critical areas.
- The Columbia Plaza Complex, the next largest complex, houses diplomatic security, the main passport office, and a full medical clinic.
- The ICC houses diplomatic administrative functions and maintains a 24x7 special police force.
- Blair House, the official guest residence of the United States, is a historically and politically significant structure with special architectural, technical, and security needs.
The mechanical, HVAC, electrical, energy management and building control systems and equipment in these facilities must operate continuously and efficiently to support U.S. foreign policy functions.
FACILITIES OPERATIONS OBJECTIVES
One hundred percent uptime is our baseline facilities operations objective at the Department of State. All of our energies are directed toward maintaining the building systems at peak performance and providing a level of engineering expertise and customer service that surpasses expectations.
FACILITIES MAINTENANCE SOLUTIONS
EMCOR Government Services focuses considerable attention on redundancy and on maintaining and testing backup systems. To prevent unscheduled power outages, we partner with some of the best specialty electrical and subcontractors in the business. Our facilities maintenance engineers and subcontractor artisans preserve the historic integrity and protect the diplomatic function of the Department of State’s structures serviced under this contract. For example, our engineers recently arrived on site within an hour to evaluate a deteriorated beam in the Blair House that we discovered during a major mechanical renovation of the building. Our subcontractor also removed 200-year old wallpaper at the Blair House, redrew the faded patterns by hand, and re-hung the restored wallpaper, to spectacular effect. At the HST Building, we repainted the Jefferson Room and refinished the floors in the Benjamin Franklin Room and the diplomatic reception rooms.